why is roku charging me $5.99 a month

Direms

2 min read

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15-04-2025

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Many Roku users find themselves puzzled by a $5.99 monthly charge on their bill. This article will clarify the possible reasons behind this recurring fee and help you understand exactly what you're paying for. It's crucial to know that Roku itself doesn't automatically charge $5.99 monthly; this fee almost always indicates a subscription to a streaming channel.

Identifying the Source of the $5.99 Charge

The $5.99 monthly charge isn't a fee from Roku directly for using their device. Instead, it stems from a subscription to a specific streaming channel or service added to your Roku account. To pinpoint the culprit:

• Check your Roku account: Log into your Roku account online (roku.com/myaccount) to review your active subscriptions. This is the most reliable way to see exactly which channels you're paying for and their associated costs.
• Examine your billing statements: Your credit card or bank statement will show the exact name of the company charging you. This name usually clearly indicates which streaming service is responsible.
• Review your Roku channels: Go through your list of installed channels on your Roku device. Look for channels you may have forgotten about or those that offer free trials that automatically convert to paid subscriptions.

Common Channels with Similar Pricing

Several popular streaming services charge around $5.99 per month. These include:

• Smaller niche channels: Many smaller channels specializing in genres like anime, documentaries, or independent films may fall into this price range.
• Add-on subscriptions: Some services, even free ones, offer add-ons or premium features for an extra monthly fee.

How to Cancel Unwanted Subscriptions

If you've identified the $5.99 charge and no longer want the service, canceling is usually straightforward:

1. Log into your Roku account: Navigate to the "Manage your subscriptions" section.
2. Locate the subscription: Find the specific channel charging you $5.99.
3. Cancel the subscription: Follow the on-screen instructions to cancel the subscription. Be aware that cancellations sometimes take effect at the end of your current billing cycle.

Preventing Future Unexpected Charges

To avoid unexpected charges in the future:

• Be mindful of free trials: Always pay close attention to the terms and conditions of free trials, noting when they expire and how to cancel before they automatically renew.
• Regularly review your subscriptions: Make it a habit to check your Roku account's subscriptions every few months to ensure you're only paying for services you actively use.
• Use a password manager: A password manager can help you keep track of your various streaming service logins, simplifying account management.

Troubleshooting: I Can't Find the Source

If you've exhausted the above steps and still can't identify the $5.99 charge, consider:

• Contacting Roku support: Roku's customer support can help you investigate unusual charges.
• Reviewing your bank or credit card statements: Look for additional details that might provide clues about the source.

By understanding how subscriptions work on Roku and proactively managing your account, you can prevent unexpected charges and ensure you're only paying for the streaming services you enjoy. Remember, the $5.99 charge isn't from Roku itself but from a third-party streaming service linked to your account.